Hotel Credit Card Authorization Tool
Secure, Customizable Payment Approvals for Third-Party Charges
Scarlet Connect makes it easy for hotels to request and manage credit card authorizations from off-site payers. Guests or companies can authorize charges in advance and choose what they’ll cover.
Over 1,500 Hotels Around the World Trust Scarlet Connect
Streamline Third-Party Payment Approvals
Scarlet Connect makes it easy to send digital credit card authorization forms to guests or corporate payers, so you can get approval before check-in without relying on faxes, scanners, or outdated manual workflows.
Let Payer Choose What They Cover
Scarlet Connect makes it easy to send digital credit card authorization forms to guests or corporate payers, so you can get approval before check-in without relying on faxes, scanners, or outdated manual workflows.
Reduce Chargebacks Improve Compliance
With digital records and hotel-brand-compliant workflows, Scarlet Connect helps reduce the risk of disputed charges and ensures your property stays audit-ready.
Smarter, Simpler Payment Approvals for Hotel Teams
Secure Third-Party Authorizations
Collect credit card approvals digitally, no paper forms, faxes, or unsecured processes.
Faster, Cleaner Check-Ins
Authorize payment in advance so your team can skip the manual forms and guests can skip the front desk delays.
Flexible Payment Control
Payers can choose exactly what they’re covering, room and tax, F&B, meeting space, or any combination.
Reduce Chargebacks & Stay Brand Compliant
Digital records and brand-approved workflows help prevent disputes and ensure your property meets corporate audit standards.
Real-World Use Cases for Smarter Payment Approvals
From corporate travel to group bookings, Scarlet Connect helps hotels handle third-party payments with less friction, more flexibility, and full digital control–no faxes, no delays, no guesswork.
Secure Pre-Arrival Payment from Off-Site Bookers
Allow companies, family members, or travel agents to authorize payment in advance, avoiding awkward payment handoffs or delays at check-in.
Simplify Group and Event Billing
Let planners authorize charges for specific components of a stay, like meeting room rentals, food and beverage, or room blocks, all in one digital form.
Support Corporate & Third-Party Travel Needs
Easily manage bookings where the guest isn’t the payer, such as corporate travel, relocation stays, or medical lodging—without chasing paperwork.
Eliminate Manual Forms at the Front Desk
Digitize and streamline the credit card authorization process, removing the need for faxes, scanned PDFs, and front desk intervention.
Getting Started is Simple
We’ll set you up with everything you need to elevate the guest experience and streamline your operations, without adding to your workload.
1
Book a Quick Demo
We’ll walk you through the platform and tailor the conversation to your property’s unique needs.
2
Launch With Full Support
Our team handles setup and onboarding, so your staff can start using Scarlet Connect with minimal training.
3
Start Seeing Results
From happier guests to more efficient teams, Scarlet Connect starts delivering value from day one.
Real Results You Can Count on
30%
Rank in Top 5
on TripAdvisor
7X
Increase ↑
in review response
18.7M
in Revenue
booked in corporate & group revenue
70%
Increase ↑
in 4 & 5 star reviews
Built for Busy Hotel Teams
Our platform is engineered to streamline operations, enhance guest satisfaction, and boost your bottom line — all from an intuitive dashboard
No More Faxing, Scanning, or Manual Forms
Scarlet Connect eliminates outdated paper processes with a fully digital, secure authorization flow, so your team can stop chasing forms and start focusing on guests.
Fast, Flexible Payment Approvals
Third parties can authorize charges in minutes from any device, selecting exactly what they’ll cover, room and tax, incidentals, meeting space, or all of the above.
Fewer Chargebacks, Fewer Check-In Delays
Digital authorizations reduce payment disputes and speed up the arrival process, helping your team stay compliant while improving the guest experience.
Enable Your Team with a Guest Management Platform for All Aspects of the Guest Journey
Let Scarlet Connect amplify your teams productivity
“Scarlet Connect completely transformed my college experience. I went from feeling like just a student to becoming a real part of the Rutgers community. I found my people in the Outdoor Adventure Club and even managed an event for 100 students through the platform”
Jordan Ali
Class of 2023, Business School“Scarlet Connect completely transformed my college experience. I went from feeling like just a student to becoming a real part of the Rutgers community. I found my people in the Outdoor Adventure Club and even managed an event for 100 students through the platform”
Jordan Ali
Class of 2023, Business School“Scarlet Connect completely transformed my college experience. I went from feeling like just a student to becoming a real part of the Rutgers community. I found my people in the Outdoor Adventure Club and even managed an event for 100 students through the platform”
Jordan Ali
Class of 2023, Business School
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5-star guest experiences with Scarlet Connect
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